This course will help you understand why the most effectively engineered supply chains can fail due to “people issues” and how companies can eliminate these before they occur.
You’ll be an active participant in the class, which uses a balance of seminar sessions and exercises to teach important concepts related to both internal and external supply chain relationships.
Specifically, in this course, we’ll cover. . .
- Best practices in supply chain personnel management, including recruiting, training, and retaining the best supply chain talent
- Experience real-world examples of excellent and poor internal and external relationship management
- How to create a world-class supply chain culture, and manage conflict between your organization and its key partners, by harnessing the power of social networks
- The value of internal and external integration, how to achieve it, and what it can mean for your business
- How to identify and apply best practices for leading change to important supply chain initiatives, and thereby improve performance
This course is an optional program in the sequence for the Integrated Supply Chain Management Certification Program or may be taken as a standalone course. For those seeking Integrated Supply Chain Management Certification, there will be a knowledge assessment (test or assignment after completion of the course and participants return to work).
Dr. Chad Autry, Ph.D.
—is an Associate Professor of Logistics in the College of Business Administration at the University of Tennessee at Knoxville. Prior to arriving at UT, he served as Associate Professor of Supply Chain Management, College Accreditation Coordinator, and Chair of the Department of Management and Marketing at Oklahoma City University. Dr. Autry’s business background includes several years of experience in retail and restaurant operations management. He also served as an information technology consultant prior to his move to academics. He has worked with and for numerous professional and civic organizations related to supply chain process improvement, including American Airlines, IBM, Goodwill Industries, the American Red Cross, the U.S. Air Force, and the U.S. Marine Corps. Dr. Autry holds a Ph.D. in Business Administration with focus in Supply Chain Management from the University of Oklahoma, an M.B.A. with focus on International Business from Oklahoma City University, and a B.B.A in Marketing from the University of Oklahoma.
Dr. Paul Dittmann, Ph.D.
—is the Executive Director for The University of Tennessee Global Supply Chain Institute. He comes to U.T. after a thirty-year career in industry. His Fortune 150 positions have included V.P. Logistics for North America, V.P. Global Logistics Systems, and, most recently, V.P., Supply Chain Strategy, Projects and Systems for the Whirlpool Corporation. He has taught seminars in global project management, change management, lean manufacturing, global business and supply chain excellence.
$3,150 ($3,050 for CSCMP members; $2,677 for UT Supply Chain Forum members)
Cost of the program includes . . .
- Most meals
- Single-room hotel lodging
- On-campus transportation
- Professional education credits, where applicable
Preferred pricing is available for multiple attendees from the same organization, current students and alumni of the Executive-Level MBA programs, and individuals who qualify for our General Services Agency (GSA) tuition rates. Note: if you qualify for GSA tuition rates, meals and lodging will be billed separately.
Visit our preferred pricing page
or call +1 (865) 974-5001 for more information.